3. Data Collection and Use
3.1. To fulfill our contractual obligations and enhance our services, we collect and process your data in compliance with applicable laws.
3.2. The types of data we collect and the purposes and legal bases for processing such data include:
3.2.1. Personal Identifiers: Information such as your business name, address, phone number, email, IP address, device details, and data collected through cookies or other tracking technologies.
3.2.2. Financial Records: Details such as bank account numbers, credit and debit card information, and transaction amounts.
3.2.3. Communications: Records of your responses to surveys, recorded conversations, chat logs, email exchanges, account status, repayment history, and voice identification.
3.2.4. Device and Internet Usage Data: Information such as language settings, browser ID, cookie preferences, time zone, operating system, platform, screen resolution, and data regarding your interactions with our services, including location data and browsing history.
3.3. We collect data for the following purposes:
3.3.1. To provide, manage, and improve our services;
3.3.2. To develop new features and functionalities;
3.3.3. To manage risk, prevent fraud, and ensure the security of our services;
3.3.4. To communicate with you regarding your use of our services.
3.4. We use cookies and similar technologies for enhancing service functionality, analytics, and security. Disabling cookies may affect service functionality.
3.5. Your data may be processed as required by law or for the defense of legal claims.
3.6. Withdrawal of consent for data processing may limit your access to our services.
3.7. Any additional processing of your data for purposes not specified will be communicated to you prior to such processing.